Our Policies & Terms
Please review these guidelines before booking. By making a reservation at Granda Rose Retreat, you agree to the guidelines that help protect the retreat, the surrounding landscape, and the experience for all guests.
Cancellation Policy:
Because we operate with a small number of stays, cancellations have a real effect on availability. Our policy balances flexibility for guests with the reality of running a small retreat.
Cancellation terms:
• More than 14 days before arrival – full refund of the deposit
• 7–14 days before arrival – 50% refund of the total booking amount
• Less than 7 days before arrival or no-show – reservation is non-refundable
We recommend guests purchase travel insurance to protect against unexpected disruptions.
Opening Period Flexibility:
During our initial opening period, first stays begin July 1, 2026.
If your stay is affected by a change in opening dates, you will have the option to:
• adjust your reservation
• or receive a full refund
Security Deposit
A $300 security deposit is pre-authorized on your credit card 1 day before arrival.
This hold will be voided within 7 days after departure, provided no damage or excessive cleaning is required.
Guests are responsible for any damage beyond normal wear and tear.
Check-In & Check-Out
Check-in: after 3:00 PM
Check-out: by 11:00 AM
Early check-in or late check-out may occasionally be available depending on cleaning schedules and may involve an additional fee.
Arrival instructions and lock box/key details will be sent before arrival.
Minimum Stay
A two-night minimum applies for arrivals on Thursday, Friday, or Saturday.
Single-night stays are available Sunday through Wednesday.
Quiet Hours
10:00 pm - 7:00 am
Granda Rose Retreat is designed for rest and reconnection
Parties, events, or amplified music are not permitted.
House Rules
• No smoking inside the domes
• No pets (service animals permitted with prior notice)
• Do not relocate furniture or equipment inside the domes
• Guests are responsible for any damage beyond normal wear
• Kitchen items and appliances should be returned clean before departure
Wood Stove & Fire Safety
Each dome includes a wood-burning stove for warmth and atmosphere.
For safety:
• Burn only the seasoned firewood provided onsite
• Guests must not collect wood from the surrounding forest.
• Do not burn garbage or use flammable liquids
• Keep the stove door closed while burning
• Never leave the stove unattended while lit
• Fully extinguish the fire before leaving the dome or going to sleep
• Fire gloves, tools, and safety instructions are provided in each dome.
Hot Tub Use
Private outdoor hot tubs are provided for relaxation.
For safety:
• Maximum temperature is set between 100°F – 104°F
• Limit sessions to 20 minutes at a time
• Do not use if pregnant, intoxicated, or under 12 years old
• Shower before entering the hot tub
• Glass containers and oils are not permitted
Please keep the cover closed and locked when the hot tub is not in use.
A private outdoor sauna is provided for relaxation and wellness during your stay.
For safety and proper use:
• Use the sauna at your own discretion and comfort level
• Limit sessions to 15–20 minutes at a time and allow your body to cool between sessions
• Stay hydrated before and after use
• Do not use the sauna if pregnant, intoxicated, or under the age of 12
• Never pour excessive water on the heater unless instructed — follow all posted guidelines
• Do not place any objects or materials on or near the heater
• Ensure the sauna door remains closed while in use to maintain heat and safety
• Do not leave the sauna unattended while in operation
• Fully power down or allow the unit to cool after use, as instructed
Guests are responsible for using the sauna safely and for any damage caused by misuse.
Sauna Use
Respect for Nature
Granda Rose Retreat sits within a quiet forest environment beside the Branch River.
Guests are asked to:
• Respect wildlife and natural habitats
• Avoid disturbing plants or animals
• Leave no trace when enjoying the property
Campfires are permitted only in the designated fire pit and must be fully extinguished after use.
Weather & Power Interruptions
The Cape Shore’s coastal climate can occasionally bring strong winds, storms, or temporary power outages.
The retreat remains open unless local authorities advise evacuation or road closures.
In the event of:
• Government travel bans or mandatory evacuations — reservations may be rescheduled or refunded
• Weather-related travel disruptions — the standard cancellation policy applies. However, in the case of significant travel interruptions (such as road closures or major storms), we will work with guests to reschedule their stay where possible.
Emergency lighting and backup supplies are available onsite.
Remote Location & Travel Responsibility Policy
Granda Rose Retreat is located in the rural community of Branch on Newfoundland's Cape Shore. The retreat is intentionally positioned in a quiet natural setting, about 1 hour 45 minutes from St. John's depending on route, weather, and stops.
Guests should plan accordingly and bring any personal items, groceries, or supplies needed for their stay. Local services and nearby communities may have limited options, especially during evenings or off-season periods. Cell service on the Cape Shore can be limited. Wi-Fi will be available at each dome, and network details will be sent before arrival. Please download directions, reservation details, and anything else you may need before leaving reliable service.
Amenity Downtime Policy
We take great care to maintain all amenities. However, mechanical equipment occasionally requires maintenance or repair.
If an amenity becomes unavailable due to circumstances beyond our control, we will make every reasonable effort to restore it as quickly as possible.
Temporary interruption of amenities due to unforeseen circumstances does not qualify for a refund, though we may offer a partial credit at our discretion.
Wildlife & Natural Environment Policy
Granda Rose Retreat is located in a natural forest setting beside the Branch River. While we maintain the property carefully, guests may encounter elements of the surrounding environment such as insects, wildlife, mud, or changing weather conditions.
These natural elements are part of the experience of staying in a rural landscape and should be expected when visiting the Cape Shore.
We encourage guests to bring appropriate clothing and footwear for outdoor conditions.
Safety & Liability
The retreat is located in a natural environment that includes uneven terrain, water access, wildlife, and wood-burning appliances.
By booking a stay, guests acknowledge these natural conditions and agree to use all amenities responsibly.
Granda Rose Retreat is not responsible for injuries, accidents, or lost belongings except where required by law.
Agreement to Terms
By booking a stay at Granda Rose Retreat, you agree to these policies and our full short-term rental agreement.
If you have any questions about these policies, please contact us before booking.
Questions about our policies?
We’re happy to help.
Contact us at info@grandarose.com