Our Policies & Terms
Please review these guidelines before booking. By making a reservation at Granda Rose Retreat, you agree to the guidelines that help protect the retreat, the surrounding landscape, and the experience for all guests.
Cancelation Policy:
Due to the small size of the retreat and the remote nature of the property, cancellations can significantly affect availability. Our policy balances flexibility for guests with the operational realities of a small retreat.
Cancellation terms:
• More than 14 days before arrival – full refund of the deposit, minus processing fee of 5%.
• 7–14 days before arrival – 50% refund of the total booking amount
• Less than 7 days before arrival or no-show – reservation is non-refundable
We recommend guests purchase travel insurance to protect against unexpected disruptions.
Check-In & Check-Out
Check-in: after 3:00 PM
Check-out: by 11:00 AM
Early check-in or late check-out may occasionally be available depending on cleaning schedules and may involve an additional fee.
Digital arrival instructions and access details are sent two days prior to arrival.
Quiet Hours
10:00 am - 7:00 am
Granda Rose Retreat is designed for rest and reconnection
Parties, events, or amplified music are not permitted.
House Rules
• No smoking inside the domes
• Outdoor smoking is permitted only in designated areas — please dispose of cigarette butts properly
• No pets at this time (service animals permitted with prior notice)
• Do not relocate furniture or equipment inside the domes
• Guests are responsible for any damage beyond normal wear
Kitchen items and appliances should be returned clean before departure
Wood Stove & Fire Safety *** Add about fire pit safety and firewood use.
Each dome includes a wood-burning stove for warmth and atmosphere.
For safety:
• Burn only the seasoned firewood provided onsite
• Do not burn garbage or use flammable liquids
• Keep the stove door closed while burning
• Never leave the stove unattended while lit
• Fully extinguish the fire before leaving the dome or going to sleep
Fire gloves, tools, and safety instructions are provided in each dome.
Firewood is supplied for reasonable use. Guests must not collect wood from the surrounding forest.
Hot Tub Use
Private outdoor hot tubs are provided for relaxation.
For safety:
• Maximum temperature is set between 100°F – 104°F
• Limit sessions to 20 minutes at a time
• Do not use if pregnant, intoxicated, or under 12 years old
• Shower before entering the hot tub
• Glass containers and oils are not permitted
Please keep the cover closed when the hot tub is not in use.
Respect for Nature
Granda Rose Retreat sits within a quiet forest environment beside the Branch River.
Guests are asked to:
• Respect wildlife and natural habitats
• Avoid disturbing plants or animals
• Leave no trace when enjoying the property
Campfires are permitted only in the designated fire pit and must be fully extinguished after use.
Weather & Power Interruptions
The Cape Shore’s coastal climate can occasionally bring strong winds, storms, or temporary power outages.
The retreat remains open unless local authorities advise evacuation or road closures.
In the event of:
• Government travel bans or mandatory evacuations — reservations may be rescheduled or refunded
• Weather-related travel disruptions — the standard cancellation policy applies
Emergency lighting and backup supplies are available onsite.
Security Deposit *** How do we set this up?
A $300 security deposit may be pre-authorized on your credit card two days prior to arrival.
This hold will be released within 5 days after checkout, provided no damage or excessive cleaning is required.
Guests are responsible for any damage beyond normal wear and tear.
Safety & Liability
The retreat is located in a natural environment that includes uneven terrain, water access, wildlife, and wood-burning appliances.
By booking a stay, guests acknowledge these natural conditions and agree to use all amenities responsibly.
Granda Rose Retreat is not responsible for injuries, accidents, or lost belongings except where required by law.
Agreement to Terms
By booking a stay at Granda Rose Retreat, you agree to these policies and our full short-term rental agreement.
If you have any questions about these policies, please contact us before booking.
Remote Location & Travel Responsibility Policy
Granda Rose Retreat is located in the rural community of Branch on Newfoundland’s Cape Shore. The retreat is intentionally positioned in a quiet natural setting, approximately 1.5 hours from St. John’s.
Guests should plan accordingly and bring any personal items, groceries, or supplies needed for their stay. While there are local services and communities nearby, options may be limited during evenings or off-season periods. There is no cell service at the retreat. Wi-Fi is available within the domes.
Amenity Downtime Policy
We take great care to maintain all amenities. However, mechanical equipment occasionally requires maintenance or repair.
If an amenity becomes unavailable due to circumstances beyond our control, we will make every reasonable effort to restore it as quickly as possible.
Temporary interruption of an amenity does not constitute grounds for a full refund, though we may offer a partial credit or future stay discount at our discretion.
Wildlife & Natural Environment Policy
Granda Rose Retreat is located in a natural forest setting beside the Branch River. While we maintain the property carefully, guests may encounter elements of the surrounding environment such as insects, wildlife, mud, or changing weather conditions.
These natural elements are part of the experience of staying in a rural landscape and should be expected when visiting the Cape Shore.
We encourage guests to bring appropriate clothing and footwear for outdoor conditions.
Questions about our policies?
We’re happy to help.
Contact us at info@grandarose.com